Yes, in all the furore of it being the week before Christmas and going for interviews, I forgot to mention that PC World have given in and sent me a new battery for my laptop. Not only that, I also received a cheque for £53; £35 for filing the complaint and £18 for all the recorded letters I sent. SJ says if I was really mean I should’ve made them pay interest as well. Shame I didn’t think of that, but I reckon they learnt their lesson.

I may just be a little person in their eyes, but because of their totally arrogant behaviour I’ll no longer be shopping there. I’m in the market for a wireless printer as my Dell is giving me grief. My partner wanted to go to PC World. I told him not on your life. Too many other websites, let alone stores, to choose from.

Consider me a satisfied customer.