David vs Goliath-Part 2

Friday, August 28th, 2009

I received a letter from PCWorld yesterday, telling me that they’re sorry to hear that I’m having trouble with the computer I bought in 2006. I’m not sure if they’re being deliberately obtuse or what, but I did tell them that the ‘puter was bought in 2008 and is less than a year old, sending them a copy of my receipt as proof.

So I’ve had to fire off yet another letter pointing out their mistake. I’m sending that one registered too. So yes, it is costing me a few quid and I have the sneaky feeling that PCWorld are doing this on purpose in the hopes I give up so they don’t have to give in.

I’ll take as long as it takes to get what I know I’m legally entitled to.

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